
Digital services, designed around people
Why a useful digital transition begins with the person trying to complete a task.
Read publicationTechnology and public services designed around people.
Explore the public choices behind digital tools and services. Proposed questions concern accessibility, understanding, responsibility and the relationship between technical possibilities and the needs of the people who use them.

Why a useful digital transition begins with the person trying to complete a task.
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Looking beyond a tool's promise to examine purpose, responsibility and the experience of its users.
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